The Most Overlooked Interview Skill in Marketing? Listening.

When it comes to preparing for a marketing or digital interview, most candidates focus on the obvious: polishing their portfolio, rehearsing STAR answers, and researching the company website down to the footer. All important steps, sure. But there’s one essential skill that gets missed time and time again: listening.

Not passive, nod-and-smile listening. We’re talking about active listening—the kind that shapes your responses, shows commercial awareness, and helps you build genuine rapport with the interviewer.

The Interview Isn’t a Monologue—It’s a Conversation

Marketing professionals often feel pressure to come in and “sell themselves,” especially in competitive job markets. That can lead to over-prepared answers delivered like monologues—polished but disconnected.

But the best interviews flow both ways. Active listening allows you to respond to what the interviewer is actually asking, not just what you assumed they would. It helps you tailor your examples in real-time, reference their business challenges, and show that you’re not just qualified—you’re present, and paying attention.

What Active Listening Looks Like in Action

  • Picking up on the language the interviewer uses and mirroring it when appropriate.
  • Asking thoughtful follow-ups instead of launching into the next rehearsed example.
  • Referencing something mentioned earlier in the conversation to show you’ve been engaged.
  • Reading the room—sensing when to go deeper, when to wrap up, and when to pivot.

These small moments can quietly demonstrate emotional intelligence, commercial thinking, and strong communication skills—all things hiring managers look for in a marketing or digital hire.

Preparation Still Matters—But Stay Flexible

Structure is still key (especially for competency-based interviews), but candidates who stick too rigidly to their script can miss real opportunities to connect. The most impressive candidates are the ones who walk in well-prepared, but not so rehearsed that they can’t adapt.

Ultimately, the goal of an interview isn’t just to say the right things—it’s to show that you can think, respond, and collaborate. In marketing roles, where communication is at the heart of the job, how you listen often speaks louder than what you say.


This is just one of the areas we highlight in our Guide to Competency-Based Interviews for Marketing & Digital Professionalswhich also includes a free CV template tailored to help you present your experience clearly and with impact. 👉 Available here


Need Deeper, One-to-One Support?

If you’re looking for more in-depth, personalised coaching to sharpen your interview skills, define your career path, or strengthen your job search strategy, our Accelerator Coaching programme might be a fit.

It’s a premium, three-month coaching experience that includes:

  • One-to-one virtual sessions
  • A tailored career roadmap
  • Practical tools and resources designed specifically for marketing and digital professionals

It’s ideal for mid to senior-level candidates who want to level up, shift direction, or finally land the role that aligns with their potential.

💬 Drop us a message if you’d like to find out more—we’re happy to chat through whether it’s right for you or visit The Proximity Growth Hub for more details.

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